The playback interface of the Netflix application has been redone completely. The update is already available and you may have received it already if you have the Netflix application installed on an Android device. Please reply with your response as to how this issue will be resolved.The changelog lists a number of new features, the two big ones are the redesigned interface and the addition of a fast forward button to skip ahead when you activate it. SOMEONE NEEDS TO FIX THIS! It has been going on for over a month with no resolution. I even asked the Netflix tech rep if he was aware there was a problem, and he said No. No one seems to be taking this problem seriously. If Google has REMOVED our ability to watch Netflix on the Google TV Chromecast device, TELL US! Otherwise the problem needs to be FIXED! We're paying for Netflix to be able to watch on all of our applicable devices. I only see my two other devices, Chromecast and Google Nest. I was able to watch Luther this way, but then I the Google Home app was upgraded, now the device is no longer listed as an available device. Then this stopped working (i.e., no response when I tapped on my Netflix profile), so I started using the Netflix app on my Samsung Galaxy tablet to cast to the GoogleTV with Chromecast. It worked a few weeks ago because I was able to watch Netflix shows. I don't have my white, physical remote for my Google TV with Chromecast, so I'm using the Google Home app and the Open Remote option for the device. I already reached out to Netflix, tried all of their suggestions, and nothing worked. Submitted a feedback ticket in the home app.īrowse system apps on my Chromecast and clear caches while trying Netflix occasionally.Īwait an update because it sure looks like something blocked between the system and the Netflix app.Īdding to this topic because it's very annoying and is not being addressed. I just started using the phone remote yesterday. (Clearing caches or reinstalls, proper power cycles etc). I have not been able to get it to work with any of the usual fixes. I found that after the first show I watched, it was no longer responsive to the remote on my phone. Remote on my phone worked for the first time I went to use Netflix. Have you tried uninstalling and reinstalling Netflix? Is your Chromecast with Google TV's firmware up-to-date? I do not have my physical remote, so I can't test that option, but the remote through the Google Home app is supposed to work the same way, right? And right now it is not for Netflix. I can play and cast ALL other apps on my Google TV with Chromecast. ALL other apps that I use on my Samsung Galaxy phone and tablet display the Google TV with Chromecast device when I click the Cast icon.īottom line: there are two problems accessing Netflix on the Google TV with Chromecast device: (1) Netflix does not respond to the remote in the Google Home app (2) the Netflix app (for me, that would be the Android version) does not display the Google TV with Chromecast device when you click the cast icon.Īnd just FYI, I can play Netflix on ALL of my other devices: Dell laptop Samsung tablet & phone LG smart tv and Verizon FIOS box. ALL other apps work using the Google Home apps remote. Many of us have already contacted Netflix and they' are not even aware of the problem. Jeran, has there been any activity on this issue? If you see my reply from today on this post, you will see that this problem has been going for a month with no resolution. Or any other streaming app on chromecast i can efficiently use my phone as the remote. ( but its drainning batteries in just one day) thats why im using the home app remote in my phones. If you use the chromecadt original (white) remote control it works fine. They hung up the call.īTW - the unresponsiveness is only on chromecast while using Homeapp as the remote to control Netflix. ((They concentratedcon Netflix in my phone -not the issue- rathervthan on my chromecast tv)) I tried to ecplain and the "only solution wad uninstall delete account from cadt and start all over. Netflix support were very rude and not helpful at all. An see one here responding on the same issue as me. I opened other threads of the issue and other users responded the same thing. All phones in family group experiencing the same problem.
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